Privacy Policy
Last updated: 2/26/2026
This Privacy Policy describes how Benny's Raw Dog Food (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.bennysrawdogfood.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
This Privacy Policy describes how Benny's Raw Dog Food (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://bennysrawdogfood.com/ (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
Information We Collect Directly From You
Personal information that you provide directly to Benny’s Raw Dog Food through our Services may include:
Basic Contact Information
Your name, mailing address, phone number, and email address.
Order Information
Details related to purchases made through our website, including your name, billing address, shipping address, payment confirmation details, email address, and phone number.
Account Information
Information used to create or manage an account on our website, such as your username, password, and security-related information.
Shopping Activity
Information about how you interact with our website, including products you view, items added to your shopping cart, or products saved to a wishlist.
Customer Support Communications
Information you choose to provide when contacting us for support or submitting inquiries, including messages sent through the website, email, or other communication channels.
Certain features of our Services may require you to provide specific information directly to us. If you choose not to provide this information, some features of the website or Services may not function properly or may be unavailable to you.
Information We Collect Through Cookies
We may automatically collect certain information about how you interact with the Benny’s Raw Dog Food website and Services, often referred to as “Usage Data.”
To gather this information, we may use cookies, tracking pixels, and similar technologies (collectively referred to as “Cookies”).
Usage Data may include information such as:
- how you access and navigate our website
- the pages or products you view
- your device type and browser information
- your network connection and IP address
- interactions with your account or shopping activity
- other technical details related to how you use our Services
This information helps us improve website performance, analyze user activity, enhance customer experience, and maintain the security and functionality of our Services.
Information We Obtain from Third Parties
Benny’s Raw Dog Food may also receive personal information about you from third-party sources, including vendors and service providers that help operate our website and Services.
Examples may include:
Service Providers and Website Platforms
Companies that support the operation of our website and online store, such as Shopify, which hosts our e-commerce platform.
Payment Processors
Our payment providers collect and process payment details such as credit or debit card information, billing address, and other transaction data in order to process payments and complete purchases made through our website.
Tracking and Analytics Technologies
When you visit our website, open emails we send, interact with our advertisements, or otherwise engage with our Services, we or third parties working on our behalf may automatically collect certain information using technologies such as cookies, pixels, web beacons, analytics tools, software development kits (SDKs), and other tracking technologies.
Any information we receive from third parties will be handled in accordance with this Privacy Policy. However, Benny’s Raw Dog Food is not responsible for the accuracy of information provided by third parties, nor are we responsible for the privacy practices or policies of those third parties.
For more details, please see the section below regarding Third-Party Websites and Links.
Cookies
Like many websites, Benny’s Raw Dog Food uses cookies and similar technologies on our website. Cookies help us operate, improve, and personalize your experience on our site.
Because our online store is powered by Shopify, certain cookies are used to support essential store functionality. For more information about Shopify’s use of cookies, you can review their policy here:
https://www.shopify.com/legal/cookies
Cookies may be used for purposes such as:
- enabling the basic functionality of our website and online store
- remembering your preferences and previous actions
- improving website performance and user experience
- analyzing how visitors interact with our Services
- helping us optimize and improve our website and offerings
We may also allow certain third-party service providers to place cookies on our website to assist with analytics, marketing, and improving the products or services displayed to you on our website or other websites.
Most web browsers automatically accept cookies, but you can adjust your browser settings to remove or block cookies if you prefer. Please note that disabling or blocking cookies may affect the functionality of the website and could cause some features of the Services to not function properly or become unavailable.
In addition, blocking cookies may not fully prevent how information is shared with certain third parties, such as advertising or analytics partners.
How We Disclose Personal Information
In certain situations, Benny’s Raw Dog Food may share or disclose personal information with third parties when necessary to operate our business and provide our Services. Any such disclosures are made in accordance with this Privacy Policy.
Examples of when personal information may be shared include:
Service Providers and Vendors
We may share information with third-party vendors that assist us in operating our business and website, such as companies that provide website hosting, payment processing, analytics, IT support, customer service, cloud storage, order fulfillment, and shipping services.
Business and Marketing Partners
We may share certain information with marketing or business partners, including Shopify and related service providers, in order to operate our online store, deliver services, and display relevant products or advertisements. These partners may use information according to their own privacy policies.
When You Direct or Consent to Sharing
We may disclose personal information when you request or authorize us to do so. For example, when providing information needed to complete a purchase, ship products, interact with social media features, or use login integrations with third-party services.
Affiliates or Business Operations
Information may be shared within our affiliated entities or business operations when necessary to support the management and operation of our business.
Legal Requirements and Business Transactions
We may disclose personal information when required to comply with legal obligations, respond to lawful requests such as subpoenas or court orders, enforce our Terms of Service, or protect the rights, safety, and property of Benny’s Raw Dog Food, our customers, or others.
We may also disclose information in connection with business transactions, such as a merger, sale of assets, financing, or similar corporate event.
Over the past 12 months, we may have disclosed categories of personal information as described above for the purposes outlined in the sections “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information.”
Categories of Personal Information Disclosed
• Identifiers (name, email, phone number, billing/shipping address, account information) — shared with service providers such as payment processors, shipping partners, and analytics providers.
• Commercial Information (orders, shopping activity, customer service communications) — shared with business and marketing partners.
• Internet or Network Activity (usage data and browsing interactions) — shared with analytics providers and website service partners.
We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
User-Generated Content
Our Services may allow users to submit product reviews, comments, or other user-generated content on the Benny’s Raw Dog Food website.
If you choose to post or share content in public areas of the website, that information may be visible to other users and accessible to the public.
Please be aware that we cannot control who may view or access the information you choose to share publicly, and we cannot guarantee that individuals who access that information will respect your privacy or protect it from misuse.
Benny’s Raw Dog Food is not responsible for the privacy or security of information that you voluntarily make public, nor are we responsible for how third parties may use, share, or interpret information that you choose to disclose through public areas of the Services.
Third-Party Websites and Links
The Benny’s Raw Dog Food website may contain links to external websites or online platforms operated by third parties.
If you follow a link to a website that is not owned or controlled by Benny’s Raw Dog Food, we recommend that you review the privacy policies, security practices, and terms of those third-party sites before providing any personal information.
We are not responsible for the privacy practices, security, or content of third-party websites, including the accuracy or reliability of information available on those sites.
Information you choose to share on public or semi-public platforms, including third-party social media networks, may be visible to other users of those platforms and may be used or shared by those parties without restriction.
The presence of links to third-party websites on our site does not imply endorsement of the content, services, or operators of those external platforms, unless specifically stated otherwise within our Services.
Children’s Data
The Benny’s Raw Dog Food website and Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of 16.
If you are a parent or legal guardian and believe that a child has provided personal information to us, you may contact us using the contact information listed below to request that the information be removed from our records.
As of the effective date of this Privacy Policy, Benny’s Raw Dog Food does not knowingly sell or share personal information belonging to individuals under the age of 16, as defined under applicable privacy laws.
Security and Retention of Your Information
Benny’s Raw Dog Food takes reasonable steps to help protect your personal information, but please understand that no method of data transmission or electronic storage is completely secure. As a result, we cannot guarantee absolute or perfect security.
Information transmitted over the internet may be vulnerable while in transit, so we recommend that you avoid sending sensitive or confidential information through unsecured communication channels.
The length of time we retain personal information depends on several factors, including whether the information is necessary to:
- maintain your account
- process transactions and provide our Services
- comply with legal or regulatory requirements
- resolve disputes
- enforce our agreements, policies, and terms of service
Personal information will only be retained for as long as reasonably necessary to fulfill these purposes.
Your Rights and Choices
Depending on your location and applicable privacy laws, you may have certain rights regarding the personal information that Benny’s Raw Dog Food collects and maintains about you. These rights are not absolute and may only apply in certain circumstances. In some cases, we may decline a request where permitted by law.
Your rights may include:
Right to Access
You may request access to the personal information we hold about you, including information about how we collect, use, and share your data.
Right to Deletion
You may request that we delete personal information that we maintain about you, subject to certain legal exceptions.
Right to Correction
You may request that we correct or update any inaccurate personal information that we have about you.
Right to Data Portability
In certain circumstances, you may request a copy of your personal information and ask that it be transferred to another organization or service provider.
Right to Restrict Processing
You may have the right to request that we limit or restrict the way we process your personal information.
Right to Withdraw Consent
If we process your personal information based on your consent, you may withdraw that consent at any time.
Right to Appeal
If we deny a request related to your privacy rights, you may have the right to appeal that decision by contacting us.
Managing Communication Preferences
We may send promotional emails regarding products, updates, or offers. You may opt out of these communications at any time by using the unsubscribe link included in our emails. Please note that even if you opt out of promotional emails, we may still send transactional or service-related messages, such as order confirmations or account notifications.
You may exercise your privacy rights by using the options available on our website or by contacting us using the contact information listed below.
Benny’s Raw Dog Food will not discriminate against you for exercising your privacy rights. In order to process certain requests, we may need to verify your identity by requesting information such as your email address or account details.
Where permitted by law, you may designate an authorized agent to submit a request on your behalf. Before processing such requests, we may require proof that the agent has been authorized and may also require identity verification directly from you.
We will respond to privacy requests within the timeframes required by applicable law.
Complaints
If you have any concerns or complaints regarding how Benny’s Raw Dog Food collects, uses, or processes your personal information, you may contact us using the contact information listed below.
We will review your concern and work to address it as promptly as possible.
If you are not satisfied with our response, you may have the right—depending on your location and applicable privacy laws—to appeal our decision or submit a complaint to the appropriate data protection or regulatory authority.
Talk about International Users
Please note that Benny’s Raw Dog Food may store, process, or transfer your personal information outside of the country where you reside, including within the United States, where our website and service providers may operate.
Your personal information may also be processed by employees, contractors, or third-party service providers located in other countries who assist us in operating our website and providing our Services.
If personal information from users located in the European Economic Area (EEA), United Kingdom, or other regions with applicable data protection laws is transferred outside those regions, we rely on recognized legal transfer mechanisms. These may include Standard Contractual Clauses approved by the European Commission or equivalent safeguards recognized by relevant authorities, unless the destination country has been determined to provide an adequate level of data protection.
Contact
If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise any of your privacy rights, please contact Benny’s Raw Dog Food using the information below:
Benny’s Raw Dog Food
📧 Email: info@bennysrawdogfood.com
📞 Phone: 352-229-7739
🌐 Website: https://bennysrawdogfood.com
You may contact us using the information above regarding questions about how your personal information is collected, used, or protected.
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